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By Mail

Territorial Savings

P.O. Box 1481

Honolulu, HI 96806

By Phone

Oahu 808-946-1400

Toll – Free 1-800-951-8418

Hours: 8:00 AM – 4:30 PM Hawaii Time

By Website (Secured Forms)

By Phone Banking

Toll – Free 1-800-951-8418

24/7 VISA Debit Card or ATM Card Assistance

Change/Select PIN or Activate Card

Report Card Lost /Stolen or Assistance with Visa Debit Card (e.g. report unauthorized use, merchant issues, travel notification)

1-800-951-8418 , select option 3 for “For Visa Debit Card or ATM Card Assistance”

uChoose Rewards Customer Service

1-855-653-8357 – Hours: 8:00 AM – 8:00 PM Eastern Time

www.uChooserewards.com

Elan Credit Cards Cardmember Services or to Report Lost/Stolen Credit Card

Consumer Credit Cards 1-800-558-3424

Business Credit Cards 1-866-552-8855

Assistance With Opening a Deposit Account Online

Call: 1-800-951-8418, option 4

Email: TSBNewAccounts@territorialsavings.net

©2025 Bank of Hope. All rights reserved.

Routing # 321370707

Territorial Savings, a division of Bank of Hope and the Territorial Savings, a division of Bank of Hope logo are registered trademarks of Bank of Hope. Territorial Savings Bank has merged into Bank of Hope. All accounts and agreements previously held by Territorial Savings Bank are now under Bank of Hope. Your account terms remain unchanged, but any documents referencing Territorial Savings Bank are now governed by Bank of Hope as the legal entity. Bank of Hope is a member of the Federal Deposit Insurance Corporation (FDIC). This means your deposits are insured up to $250,000 per depositor, for each account ownership category. Deposits held under the names of Bank of Hope and Territorial Savings are not separately insured. Deposits from each of these banks must be combined for purposes of determining whether a depositor has exceeded the federal insurance deposit limit.

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Routing # 321370707

©2025 Bank of Hope. All rights reserved.

Territorial Savings, a division of Bank of Hope and the Territorial Savings, a division of Bank of Hope logo are registered trademarks of Bank of Hope. Territorial Savings Bank has merged into Bank of Hope. All accounts and agreements previously held by Territorial Savings Bank are now under Bank of Hope. Your account terms remain unchanged, but any documents referencing Territorial Savings Bank are now governed by Bank of Hope as the legal entity. Bank of Hope is a member of the Federal Deposit Insurance Corporation (FDIC). This means your deposits are insured up to $250,000 per depositor, for each account ownership category. Deposits held under the names of Bank of Hope and Territorial Savings are not separately insured. Deposits from each of these banks must be combined for purposes of determining whether a depositor has exceeded the federal insurance deposit limit.